Visitor

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4 Messages

Thursday, March 5th, 2026 6:59 PM

Never give your bank account to them

I terminated two of my contracts with them. I didn’t even have contracts. I was paying over $200 for phones that weren’t needed. They were paid off for I was paying for two. I was paying at four accounts Internet two I turned off. They still pulled the money from my account and for the phones I had to block it from my bank now I have another bill and they will not take payment from a credit card only bank they told me.

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Visitor

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4 Messages

30 days ago

Never give you bank information out they will continuously pull ! And then you block and they tell tell you can’t pay them unless you give them bank information? Hello ! They will not accept any other payment! By the way don’t do auto pay ever ! They lie and say they stop auto payment! Not true ! They say they will put a hold on your account not true! They say you can pay them ! Lies I so done ! I’m terminating all my accounts I enough of there [Edited: "Language"]l !

(edited)

Official Employee

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2.5K Messages

 

user_2nq20i, this is never the experience we want for our customers. I would like to help you, if I can. I would need to take a look at your account and see what has happened with your autopay settings. Let me know if you would like us to help. 

 

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Visitor

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1 Message

Thanks, I was considering signing up but noticed they want your bank info to get the advertised price. This confirms that it is not a good idea, combined with their absolutely horrendous off-shore customer service, I'll stick with starlink.

Visitor

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4 Messages

It’s been a nightmare for me. Trust never give me a bank in now

Visitor

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4 Messages

14 days ago

Trust me you’re the worst

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