Never getting close to what I'm paying for

No, you should bother Comcast about the slow speeds.  Getting 800 sometimes proves the network is capable of at least that.  Only 30 is just plain off.  Something isn't working right.  if everything is working well a 1.2 plan should get you 1.4 down.  Comcast tends to overprovision a bit.  Of course to hit those speeds you need WiFi working perfectly (good luck with that) or a 2.5+Gb ethernet connection.

Hello @user_6qudrm, thank you for taking the time to reach out on social media.  I understand your concern with the speed, and I'd like the opportunity to check into that for you.

To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message