1 Message

Saturday, March 15th, 2025 5:59 PM

Network security key

Trying to setup my new laptop for the first time It's asking for the network security key can you please give it to me 

Gold Problem Solver

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26.4K Messages

2 months ago

Trying to setup my new laptop for the first time It's asking for the network security key can you please give it to me 

"Network Security key" = Wifi password.

If you are using a Comcast gateway, see https://www.xfinity.com/support/articles/view-change-wifi-password

If you are not using a Comcast device please post the model number of your WiFi router or gateway.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.8K Messages

2 months ago

 

user_xfu9s7, Hello, and thank you for reaching out to Xfinity Support. Do you still need assistance? If so, we are here and happy to help. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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