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Saturday, January 4th, 2025 5:05 PM

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Network security key not recognized

I'm  trying to connect my desktop computer to the router.  When asked for the network security key, I'm entering the password located on the bottom of the router exactly as it's printed there.  Computer keeps saying network security key is incorrect.

Expert

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108.2K Messages

18 days ago

Do you have other devices that are connected successfully ?

2 Messages

18 days ago

I later realized that instead of the network security key printed on the bottom of the modem, the system actually wanted my WiFi password.  I wish somehow this was more obvious, and I'm posting here in hopes of preventing others from wasting as much time as I did on this thing. 

Expert

 • 

108.2K Messages

18 days ago

Glad you got it figured out !

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