11 Messages
network packet loss: internet almost unusable
I had this issue around month back and xfinity fixed it on their side which I understood was due to some issue on a local xfinity node. This problem again came back. Need help from xfinity.
pingplotter plot:
XfinityMichaelC
Administrator
•
4.3K Messages
1 year ago
Hey, @user_souips! Thanks for reaching out to us on the forums! I apologize to hear that you are still having issues with the packet loss. We can certainly dive back into this to see what could be going on. Can you please click the Direct Message icon at the top right of the page, click on the pen and pad icon, enter Xfinity Support in the "To" section of the chat, and provide us with your first/last name and full address so we may further assist you?
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