If you are not using a Comcast device please post the model number of your WiFi router or gateway.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
I just got a new WiFi router from Xfinity. My 2.4G security cameras do not work with the new router. One suggested solution is to rename the 2.4G network. However neither the app nor gateway admin allow this any longer. I have spent many hours chatting with support with no solution. Any suggestions?
Please create new topics of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.
Official Solution
BruceW
Gold Problem Solver
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26.4K Messages
3 years ago
If you are using a Comcast gateway, see https://www.xfinity.com/support/articles/view-change-wifi-password.
If you are not using a Comcast device please post the model number of your WiFi router or gateway.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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user_59767f
Visitor
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3 Messages
2 years ago
I just got a new WiFi router from Xfinity. My 2.4G security cameras do not work with the new router. One suggested solution is to rename the 2.4G network. However neither the app nor gateway admin allow this any longer. I have spent many hours chatting with support with no solution. Any suggestions?
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rebecky
Visitor
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7 Messages
2 years ago
I have the same issue. Printers won't connect anymore
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EG
Expert
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110.3K Messages
2 years ago
@user_59767f @rebecky
Please create new topics of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.
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