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1 Message
Tuesday, June 10th, 2025 2:14 AM
Network name is no longer listed so I cannot connect
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Official Employee
1.8K Messages
3 days ago
Thank you very much for reaching out here @user_p3v8t0. That is very odd indeed. Are you not able to see your network name available on all of your devices? Is that name showing as active on your Xfinity app?
Expert
111K Messages
2 days ago
@user_p3v8t0
Have you first tried power-cycling / restarting the device by unplugging it for a minute ?
XfinityJohnG
Official Employee
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1.8K Messages
3 days ago
Thank you very much for reaching out here @user_p3v8t0. That is very odd indeed. Are you not able to see your network name available on all of your devices? Is that name showing as active on your Xfinity app?
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EG
Expert
•
111K Messages
2 days ago
@user_p3v8t0
Have you first tried power-cycling / restarting the device by unplugging it for a minute ?
0
0