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1 Message
Tuesday, June 10th, 2025
Network name is no longer listed so I cannot connect
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Official Employee
2K Messages
3 months ago
Thank you very much for reaching out here @user_p3v8t0. That is very odd indeed. Are you not able to see your network name available on all of your devices? Is that name showing as active on your Xfinity app?
Expert
112.8K Messages
@user_p3v8t0
Have you first tried power-cycling / restarting the device by unplugging it for a minute ?
XfinityJohnG
Official Employee
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2K Messages
3 months ago
Thank you very much for reaching out here @user_p3v8t0. That is very odd indeed. Are you not able to see your network name available on all of your devices? Is that name showing as active on your Xfinity app?
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0
EG
Expert
•
112.8K Messages
3 months ago
@user_p3v8t0
Have you first tried power-cycling / restarting the device by unplugging it for a minute ?
0
0