network is going in and out

First. When these outages occur, are they being officially indicated with any info about them here ?;

https://www.xfinity.com/support/status 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps 

@user_b24vz3 

I understand how important your services are to you as they are to me as I also to work from home full time and any service issues will cause a headache not only to not be able to assist my customers but prevents my kids from getting school work done and being entertained while I am working! 

We offer convenient self-service options to check service interruptions through My Account, the Xfinity App, or the Xfinity Status Center at http://www.xfinity.com/support/status. Have you checked there yet? If no interruption, I want to make sure we are respecting your time and not repeat the steps you have taken previously. What troubleshooting steps have you taken? I also wanted to make sure you are aware that any time you need to troubleshoot our Xfinity app can assist you step by step.

@XfinityDena 

Sounds kinda familiar.......

@user_b24vz3 

Were you able to find any outage info on that site or in the app ?