Network Fluctuation Causing Router Issues - Repost

I have a MG8702 router. A couple of months ago technicians "upgraded" the box outside our townhouse. Since that time we've had network fluctuations and my Wifi signal is intermittent. My streaming box drops consistently as are Zoom Calls. My router event log is showing a series of critical errors "copied below".

Time Not Established

Critical (3)

SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

Time Not Established

Warning (5)

Lost MDD Timeout

Downstream Bonded Channels

Channel	Pwr (dBmV)	SNR (dB)
1	4.1	45.2
2	4.2	45.5
3	4.2	45.0
4	4.2	45.1
5	4.0	45.1
6	4.1	45.1
7	4.1	45.2
8	4.2	45.3
9	4.3	45.2
10	4.3	45.3
11	4.3	45.3
12	4.3	45.2
13	4.4	45.2
14	4.4	45.1
15	4.3	45.3
16	4.2	45.1
17	4.2	45.0
18	4.1	45.1
19	4.0	45.0
20	4.0	44.9
21	3.9	44.9
22	3.9	44.9
23	3.8	44.8
24	3.7	44.7
25	3.7	44.7
26	3.8	44.5
27	3.8	44.6
28	4.0	44.7
29	4.1	44.7
30	4.1	44.6
31	4.2	44.7
32	4.3	44.7
33	3.7	44.0

Upstream Bonded Channels

Channel	Pwr (dBmV)
1	45.3
2	45.5
3	45.8
4	46.5

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CCDevinC

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473 Messages

3 years ago

Hi there @user_548a7f Thanks for reaching out to us here on Forums! Im so sorry that you are having these issues.

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user_548a7f

Network Fluctuation Causing Router Issues - Repost

CCDevinC

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