2 Messages
Network connectivity issues. Tons of unknown MoCA devices on network.
I moved into an apartment about 4 days ago. As soon as I set up my xfinity modem/router (the rented one) about 15 devices connected. When I check my gateway (10.0.0.1) I now see about 29 total devices connected, 7 are mine via WiFi, 22 are via MoCA. I only do WiFi or Ethernet connections.
From my understanding, this is my neighbor and I's networks "speaking" to each other through our coaxial cables. I did learn that I apparently have a neighbor named Payton with a couple tvs, a macbook, and a several gaming consoles. How do I fix it?
flatlander3
Problem Solver
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1.5K Messages
2 years ago
Try a MoCA PoE filter (point of entry filter). It blocks the higher frequency MoCA uses and will block your neighbors, and you won't leak data either. If you have no MoCA devices yourself, like a coax connected cable tv box, you can screw it right to the back of your gateway. If you do have coax connected devices, it should go on the coax where your service enters your residence.
They're around $10 on Amazon, or you can order one online (at Walmart's site) and have it delivered to a Walmart in a day usually. You can also get one at an Xfinity store if there is one by you, it might be free there according to some. Search for "MoCA PoE filter" to find one.
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XfinityDena
Official Employee
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3.5K Messages
2 years ago
Thank you for reaching our @Hernandi The best course of action, in this case, would actually be to report this to our Customer Security Assurance. You can contact them by following this link: https://internetsecurity.xfinity.com/help/report-abuse/ or by calling CSA Toll-Free Number: 1-888-565-4329.
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