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Network access denied after storm
After a storm this morning I have no internet. Xfinity indicates no outages. I've rebooted both my mb6811 modem and router several times.
Logging into my modem I see, under advanced-connection: network access denied , security failed, upstream Conn in progress ranging, boot state in progress ranging.
1 downstream channel locked. 1 upstream channel not locked.
Event log...many critical errors since the storms. Sync failure failed to acquire symbol timing, no ranging response received etc
I've had zero problems for almost a year, so doing things like replacing cables etc isn't likely a solution.
The next available appointment for a tech is Weds, two days from now. However, I wfh and so need this resolved as soon as possible.
Any help is appreciated!
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