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10/15/2026 7:13 AM

Netgear CM2050v Cable Modem and Asus AX11000 Router

On 10-13-2026 I lost internet access. I checked and there wasn't an outage in my area. I tried removing power from both the cable modem and router. I reconnected both of them several times. All the status lights on the cable modem indicated a connection, but none of the devices on the router had access to the internet. I didn't setup this configuration and I only had the password to the cable modem. The log on the cable modem had this entry on the event log of the cable modem-Tue Oct 13 15:26:09 2026 (Notice (6)) DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;

Could this event have anything to do with the router not connecting. If so, is there solution to fix it.

thanks

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