Netgear CM1100 firmware: mismatch?
My Netgear CM1100, Hardware version 2.02, reports that it is running Firmware version 7.01.01. Netgear's pages show this firmware version to be approprate for the CM1000 modem. Netgear states that the latest firmware for the CM1100 is v. 6.01.07.
I would not have noticed this if my connection was stable. At various intervals, averaging a couple of weeks or so, my connection drops, requiring a power cycle of the modem. I can go for some time with a clean connection report, until I start seeing messages such as
Started Unicast Maintenance Ranging - No Response received - T3 time-out
I have checked S/N ratios and power and believe them to be well within what the 'net says they shouled be.
My question: Is firmware version 7.01.01 appropriate for the CM1100, and if not, might it contribute to my service interruptions?
I have attempted to get a definitive answer from several "levels" of Comcast phone support and also from Netgear itself, but the attitude seems to be that it all looks good from their end, and if it is working, why am asking? My previous experience (different modem, not IPv6) was "rock solid." I'm hoping for a connection I can rely on.
Thanks for any suggestions.