Netgear CAX80 Poor downstream status

Hi there, I have the Netgear CAX80 and I have noticed that the cable downstream status is showing poor. What can I do to resolve this?

Cable Diagnostic

Status: Poor

Action: 
[Partial Service]
If the Partial Service mode does not go away within a few hours (Click the Refresh button after each step):
1) Make sure the coaxial cable is tightly connected.
2) Remove any unnecessary splitters.
3) Replace any required ones.
4) Contact your service provider for troubleshooting help.

Internet Access: Good

Downstream Status: Poor

    Partial Service: Poor
    Cable modem is in partial service mode. Your service provider might be under maintenance. Most of the time it won't affect your traffic and will automatically clear when work is complete.

    Downstream Power Level: Good

    Downstream SNR: Good

Upstream Status:  Good

    Upstream Power Level: Good

Current time: Sun Mar 17 08:51:59 2024

Startup Procedure
Acquire Downstream Channel: 405 MHz   Locked
Connectivity State:          OK       Operational
Boot State:                  OK       Operational
Security:                   Enabled   BPI+

Downstream Bonded Channels
Channel LockedStatus Modulation ChannelID  Frequency        Power       SNR   Correctables Uncorrectables     
      1     Locked     256 QAM     42     405000000 Hz     6.5 dBmV     44.7 dB     0     0
      2     Locked     256 QAM      1     477000000 Hz     5.4 dBmV     44 dB     0     0
      3     Locked     256 QAM      2     483000000 Hz     5.1 dBmV     43.8 dB     0     0
      4     Locked     256 QAM      3     489000000 Hz     5.2 dBmV     43.8 dB     0     0
      5     Locked     256 QAM      4     495000000 Hz     5.1 dBmV     43.6 dB     0     0
      6     Locked     256 QAM      5     507000000 Hz     4.7 dBmV     38.1 dB     0     0
      7     Locked     256 QAM      6     513000000 Hz     4.4 dBmV     42.6 dB     0     0
      8     Locked     256 QAM      7     519000000 Hz     4.1 dBmV     36.8 dB     0     0
      9     Locked     256 QAM      8     525000000 Hz     4 dBmV     38.2 dB     0     0
     10     Locked     256 QAM      9     531000000 Hz     4 dBmV     37.6 dB     0     0
     11     Locked     256 QAM     10     537000000 Hz     3.6 dBmV     40.2 dB     0     0
     12     Locked     256 QAM     11     543000000 Hz     3.7 dBmV     42.5 dB     0     0
     13     Locked     256 QAM     12     549000000 Hz     3.3 dBmV     42.7 dB     0     0
     14     Locked     256 QAM     13     555000000 Hz     3.3 dBmV     42.7 dB     0     0
     15     Locked     256 QAM     14     561000000 Hz     3.1 dBmV     42.6 dB     0     0
     16     Locked     256 QAM     15     567000000 Hz     3.1 dBmV     42.7 dB     0     0
     17     Locked     256 QAM     16     573000000 Hz     2.9 dBmV     42.4 dB     0     0
     18     Locked     256 QAM     17     579000000 Hz     2.9 dBmV     42.6 dB     0     0
     19     Locked     256 QAM     18     585000000 Hz     2.8 dBmV     40.1 dB     0     0
     20     Locked     256 QAM     19     591000000 Hz     3 dBmV     40.5 dB     0     0
     21     Locked     256 QAM     31     453000000 Hz     5.9 dBmV     42.8 dB     0     0
     22     Locked     256 QAM     34     459000000 Hz     5.8 dBmV     44.2 dB     0     0
     23     Locked     256 QAM     35     465000000 Hz     5.7 dBmV     43.3 dB     0     0
     24     Locked     256 QAM     36     471000000 Hz     5.5 dBmV     44 dB     0     0
     25     Locked     256 QAM     38     429000000 Hz     6.2 dBmV     44.6 dB     5     0
     26     Locked     256 QAM     39     435000000 Hz     6.2 dBmV     44.5 dB     0     0
     27     Locked     256 QAM     40     441000000 Hz     6.1 dBmV     44.5 dB     0     0
     28     Locked     256 QAM     41     447000000 Hz     5.8 dBmV     44.3 dB     0     0
     29     Locked     256 QAM     43     411000000 Hz     6.3 dBmV     44.7 dB     0     0
     30     Locked     256 QAM     44     417000000 Hz     6.5 dBmV     44.7 dB     0     0
     31     Locked     256 QAM     45     423000000 Hz     6.4 dBmV     44.6 dB     0     0
     32     Not Locked     Unknown      0     0 Hz     0.0     0.0     0     0

Upstream Bonded Channels
Channel   LockedStatus  ChannelType ChannelID   SymbolRate        Frequency       Power     
      1       Locked       ATDMA      1       5120 Ksym/sec       35600000 Hz       36.5 dBmV
      2       Locked       ATDMA      2       5120 Ksym/sec       29200000 Hz       37.0 dBmV
      3       Locked       ATDMA      3       5120 Ksym/sec       22800000 Hz       37.5 dBmV
      4       Locked       ATDMA      4       5120 Ksym/sec       16400000 Hz       38.3 dBmV
      5       Locked       ATDMA      5       2560 Ksym/sec       40400000 Hz       37.3 dBmV
      6       Not Locked       Unknown      0       0       0       0.0
      7       Not Locked       Unknown      0       0       0       0.0
      8       Not Locked       Unknown      0       0       0       0.0

Downstream OFDM Channels
Channel   LockedStatus  ProfileID  ChannelID    Frequency       Power       SNR/MER    ActiveSubcarrier    Unerror    Correctable   Uncorrectable
      1     Locked     0 ,1 ,2 ,3     37     722000000 Hz     0.58 dBmV     34.1 dB     1108 ~ 2987     40787573     8017708     32770065
      2     Not Locked     0      0     0 Hz     0 dBmV     0 dB     0 ~ 4095     0     0     0

Upstream OFDMA Channels
Channel   LockedStatus    ProfileID    ChannelID    Frequency       Power
      1     Not Locked     0      0     0 Hz     0 dBmV
      2     Not Locked     0      0     0 Hz     0 dBmV