Visitor
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1 Message
Netgear c6900 Wi-Fi suddenly not working
Saw this topic asked in the past, but no real resolution. Netgear is not going to help me. Why is Wi-Fi suddenly not detected on my router?
Visitor
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1 Message
Saw this topic asked in the past, but no real resolution. Netgear is not going to help me. Why is Wi-Fi suddenly not detected on my router?
EG
Expert
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110.1K Messages
2 years ago
Have you first tried power-cycling / re-starting the C6900 ? No joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter.
Good luck !
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XfinityKei
Official Employee
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1.5K Messages
2 years ago
Hi @user_aef859, Were you able to try the steps mentioned by EG? Is your Netgear router still unable to detect a connection?
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