Miller_V's profile

Regular Visitor

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3 Messages

Sat, Aug 15, 2020 1:00 PM

Netgear C6300BD

Hi! Is there anybody here used Netgear C6300BD (Modem and router combo), I use this device on Comcast Xfinity,  It's worked fine for me, (wired and wifi) But when I check on my devive it said " Netgear NO MODEL"?  What do you think?

Responses

New Poster

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3 Messages

7 m ago

Same issue here.

It says "we've detected an issue with your modem"

When I click "Let's fix it" it just tells me to call a service representative.

New Poster

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3 Messages

7 m ago

Hey @Miller_V ,

Is your modem's firmware also v 2.01.08?

Mine is and I haven't been able to update it to 3.0

Regular Visitor

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3 Messages

6 m ago

I don't know my firmware version! it's work ok! and I'm not sure how to check it!

Regular Visitor

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3 Messages

6 m ago

Same here, it tell me to schedule a call, but my internet still work ok! and I don't have time to call them yet

Visitor

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1 Message

I have the modem from Comcast and when I use the xfi app on my phone it tells me the same thing. When I log on from my laptop everything is fine. I think it is a problem with the app.

EG

Expert

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86.6K Messages

@user_03df4d 

Please create a new topic of your own here on this board detailing your issue. Thanks. 8-month-old dead thread now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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