Netgear C6300BD

Hi! Is there anybody here used Netgear C6300BD (Modem and router combo), I use this device on Comcast Xfinity, It's worked fine for me, (wired and wifi) But when I check on my devive it said " Netgear NO MODEL"? What do you think?

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Responses

julianbadillo2

New Poster

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3 Messages

5 years ago

Same issue here.

It says "we've detected an issue with your modem"

When I click "Let's fix it" it just tells me to call a service representative.

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julianbadillo2

New Poster

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3 Messages

5 years ago

Hey @Miller_V ,

Is your modem's firmware also v 2.01.08?

Mine is and I haven't been able to update it to 3.0

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Miller_V

Regular Visitor

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3 Messages

5 years ago

I don't know my firmware version! it's work ok! and I'm not sure how to check it!

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Miller_V

Regular Visitor

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3 Messages

5 years ago

Same here, it tell me to schedule a call, but my internet still work ok! and I don't have time to call them yet

2

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U

user_03df4d

Visitor

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1 Message

I have the modem from Comcast and when I use the xfi app on my phone it tells me the same thing. When I log on from my laptop everything is fine. I think it is a problem with the app.

4 years ago

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EG

Expert

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111.6K Messages

@user_03df4d

Please create a new topic of your own here on this board detailing your issue. Thanks. 8-month-old dead thread now being closed.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer! tick

4 years ago

0

Your Home Network

Miller_V

Netgear C6300BD

julianbadillo2

julianbadillo2

Miller_V

Miller_V

user_03df4d

EG

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