Tonyvasquez's profile

New Poster

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4 Messages

Tuesday, March 24th, 2020 10:00 PM

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Netgear c6250 keeps dropping wifi

I reboot and it's fine for awhile but I am continually losing my Wifi connection. It happens at various times of the day and is driving me crazy. What do you need from me to troubleshoot this?

 

I found this but no resolution was posted...

https://forums.xfinity.com/t5/Your-Home-Network/Dropping-internet-with-Xfinity-and-Netgear-C6250-100NAS/td-p/3212369#

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Expert

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111.7K Messages

5 years ago

Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

New Poster

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4 Messages

5 years ago

Yes. plust, I can't have a 50' cable running across the house all the time anyway

Expert

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111.7K Messages

5 years ago

It's just temporary for a short test. Without doing the test, we can't narrow it down to being a WiFi-only issue or a general connectivity to the Comcast system issue.

New Poster

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4 Messages

5 years ago

still went down even after plugging in.

Expert

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111.7K Messages

5 years ago

What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.




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