@user_155889 Thank you so much for asking about the Nest Doorbell camera and connecting it to your Xfinity home internet. We no longer support works with devices paired to your Xfinity Home app, but you should definitely be able to connect any connected/smart devices to your home network. Some devices do need access to the 2.4Ghz signal for your home network. You can check out this page here to see how to swap channels. https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi#:~:text=Select%20WiFi%20(from%20the%20bottom,Select%202.4%20and%205GHz%20WiFi.
XfinityAmandaB
Official Employee
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2.1K Messages
2 years ago
@user_155889 Thank you so much for asking about the Nest Doorbell camera and connecting it to your Xfinity home internet. We no longer support works with devices paired to your Xfinity Home app, but you should definitely be able to connect any connected/smart devices to your home network. Some devices do need access to the 2.4Ghz signal for your home network. You can check out this page here to see how to swap channels. https://www.xfinity.com/support/articles/change-wifi-channel-xfinity-xfi#:~:text=Select%20WiFi%20(from%20the%20bottom,Select%202.4%20and%205GHz%20WiFi.
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EG
Expert
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110.1K Messages
2 years ago
The concern is not "Xfinity App" help related. Topic moved here to the proper help section for assistance.
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