Visitor

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Wednesday, May 20th, 2026 10:17 PM

Neighbor got comcast and now I don’t have internet

I have been a customer for years, no WiFi problems since moving in. Until this morning when neighbors got comcast box installed and now I have no WiFi. I see other posts people saying the same thing. Now I have to wait days for tech to come out, and it’s gonna be on my birthday. Wife works from home so this is a huge inconvenience. Why would they take my wiring and give it to new customer? Ridiculous. 

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Official Employee

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363 Messages

1 hour ago

Hello user_02mo2r, thank you for reaching out here in our Xfinity Community forum. I will be happy to take a look and see what is happening. Can you provide any details as to timing and what happened? 

 

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