Visitor
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1 Message
Neighbor got comcast and now I don’t have internet
I have been a customer for years, no WiFi problems since moving in. Until this morning when neighbors got comcast box installed and now I have no WiFi. I see other posts people saying the same thing. Now I have to wait days for tech to come out, and it’s gonna be on my birthday. Wife works from home so this is a huge inconvenience. Why would they take my wiring and give it to new customer? Ridiculous.


XfinityJeffB
Official Employee
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363 Messages
1 hour ago
Hello user_02mo2r, thank you for reaching out here in our Xfinity Community forum. I will be happy to take a look and see what is happening. Can you provide any details as to timing and what happened?
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