1 Message
Neighbor appears to have illegal hookup
I have a cable service connection box in a wooded corner far back in my yard and there is a cable plugged into it that runs toward my neighbor's house. The rest of the area has underground cables and this one is just laying on the ground. I initially thought it was temporary, but now it has been there for a few months. I am tempted to disconnect it and see what happens, but I'm not trying to start any neighborhood feuds. To whom should I report this?
flatlander3
Problem Solver
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1.5K Messages
1 year ago
Can you steal internet? Depends.
Are you using an Xfinity rental gateway?
If you are, do you have any coax connected device that use MoCA like a TV set top box? (determines how you fix the issue).
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XfinityDena
Official Employee
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3.2K Messages
1 year ago
Thank you for reaching out @user_901zad What color is the line? There are times where a temporary line is ran and depending on the weather, ground conditions, permits, technician availability etc it can take a bit of time to get the line buried. Have you checked your network to see if you see any devices that are not your own?
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