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Wednesday, February 5th, 2025 5:08 PM

Need update on service for new build

I need an update for the service I ordered on a new build second home.   I have a confirmation number but I don't see anywhere I can use it.  

Official Employee

 • 

3.2K Messages

2 months ago

@user_ha501q Lets look into this together. Please send me a Direct Message with your name and service address! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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