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Friday, September 13th, 2024 7:28 PM

Need to hardwire 2 desktops on different floors to Gateway

My husband and I are both going to be working from home.  Each of our jobs require us to be hardwired to our modem/router.  His office is on the first floor, mine is on the second floor on the opposite side of the house.  How can we both hardwire?  What do I need to do?  And please, talk to me like I know nothing about this.  I do know some, but I need it to be easy to understand if possible.  

Thank you!

Official Employee

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947 Messages

2 months ago

 

user_4sgdpb Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

2 Messages

@XfinityBrianH​ Ok.  I sent a DM.

Expert

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107.1K Messages

2 months ago

@user_4sgdpb @XfinityBrianH 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

Contributor

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200 Messages

2 months ago

This is more of a home renovation problem than a technology problem.

You can plug as many devices into a router or Xfinity gateway as it has ports, and if you run out you can just buy an ethernet switch.  They're cheap if 1Gbit is good enough, and unless you have Comcast Fiber you won't need more than 2.5Gb for full Internet speed, so still less than $100.

The tricky part is pulling the cable.  Making this look nice involves running cables inside of walls so you have a nice wall jack to plug your PC into.  In most houses you can easily drill up into a wall on the first floor from the basement at least if it's unfinished or you have a drop ceiling and can just temporarily take down some tiles, but getting to the second floor is usually more difficult and may involve opening walls and drywall/plaster work to put them back together.  Of course you can also do things gamer college student rental style and just get some of those 3M Command hooks and run the cable along walls, ceilings and floors and under doors.

Expert

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107.1K Messages

2 months ago

@user_4sgdpb 

Is there is a coax outlet up there ? If so, and if your employer will allow it, another option would be to use a MoCA solution. It's ethernet / hardwire over coax cable. You can Google MoCA for more info.

(edited)

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