Visitor
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2 Messages
Need to file a complaint
I need to file a complaint about my Xfinity service. I have had 13 days of interrupts, outages, and disconnects on my home internet and TV. These 13 days of outages have included 30 internet interruptions multiple times a day throughout July.
EG
Expert
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119.7K Messages
12 hours ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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