Skip to main content
user_897018
1st Topic

Visitor

 • 

3 Messages

Friday, December 12th, 2025 10:26 PM

Need to configure XB7 gateway to allow L2TP/IPsec VPN.

If my memory serves me right, the VPN that I occasionally use worked before I upgraded to the XB7 Gateway.  I have tried all of the suggwated solutions short of port forwarding and nothing worked.  I even disable the firewall and it still won't work.  The VPN connects my Windows 11 computer to a CISCO firewall in another state.  Could this be a XB7 mproblem and I need to swap it out?

Question

 • 

Updated 

3 hours ago

20

2

0

Oldest First
Selected Oldest First
XfinityDilary

Official Employee

 • 

2.9K Messages

6 days ago

Thanks for posting on our Community Forums, user_897018. Our modem doesn’t include that feature. To access those settings, you’ll need to put the gateway into Bridge Mode and use your own router.

 

3

0

user_897018

Visitor

 • 

3 Messages

Very interesting since it used to work until I upgraded to th XB7 gateway.

Like

Reply

6 days ago

0

XfinityDuron

Official Employee

 • 

400 Messages

Unfortunately, we do not have that feature on these modems, but you are able to set up bridge mode so that you can make your adjustments.

Like

Reply

6 days ago

0

user_897018

Visitor

 • 

3 Messages

I tried an XB8 and it didn't work either.  Purchased a TpLink router and placed Gateway in Bridge mode.  Should then be a piece of cake but it has me pulling my hair out.  Can't get bridgemode to talk to the router.  It recoginizes the cable but no internet connection.

Like

Reply

18 hours ago

0

EG

Expert

 • 

115K Messages

3 hours ago

@user_897018 

Did you power-cycle the XB8, let it fully sync up, and then power-cycle the TP link router after you placed the XB8 into bridge mode ?

0

0

forum icon

New to the Community?

Start Here