Visitor

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3 Messages

Thursday, May 7th, 2026 4:29 PM

Need to change channel on 5 gHz radio

Hello,

Several of my IOT devices do not like DFS channels. All the WiFi parameter are greyed out and I am unable to change anything. I am logging into a XB10 in admin mode from the web browser. Any ideas how I can gain access to these menus?

Thanks for any replies.

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Official Employee

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2.4K Messages

8 hours ago

@user_rcc1h4 This is a great question. Our team is here to help.

The best course of action for managing your network settings is using the Xfinity app. You must give permission to the app in order to access the website online for your Wi-Fi settings.

I have a link with those steps for you https://www.xfinity.com/support/articles/admin-tool-access 

 

(edited)

Expert

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34.2K Messages

4 hours ago

Not Accessibility/disability related.  Moved to Your Home Network.

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