Need technician

Router in closet have to continue unplugging restarting, cannot watch both TV if guest visit poor connection it’s unreal

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user_hy1wy9

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2 Messages

4 months ago

May have to cancel service.

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user_hy1wy9 thank you for using the Xfinity Community Forums page to reach out today. We never want to lose a valued customer and would be happy to assist you with your equipment and video concerns. Can you confirm for me what troubleshooting steps you have already attempted?

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4 months ago

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EG

Expert

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112.9K Messages

4 months ago

First. It shouldn't be in a closet for two reasons. It weakens the strength of the WiFi signal, and it may overheat due to poor ventilation.

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Your Home Network

user_hy1wy9

Need technician

user_hy1wy9

XfinityMarcus

EG

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