U

Visitor

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1 Message

Friday, July 4th, 2025 8:17 PM

Need replacement modem

My modem has 2 Ethernet ports on the back that are no longer working. I need a replacement 

Expert

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111.5K Messages

10 hours ago

@user_agy2f1 

Have you first tried power-cycling / re-starting the device by unplugging it for a minute ? Still no joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear (or use the WPS button if it doesn't have a reset button hole) for 30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter.

Good luck !

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