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msnordberg
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Friday, February 14th, 2025 5:07 PM

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Need port 8883 opened for MyQ to work on my garage door

MyQ app can allow remote opening of my garage door by Amazon. It has suddenly stopped working and I can not connect MyQ to my home network. I activated port triggering on my gateway but it still doesn't work. If I can't get this port opened I will contact Sonic and stop using Xfinity as my ISP.

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1 year ago

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XfinityThomasD

Official Employee

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1.8K Messages

1 year ago

 

msnordberg Thanks for posting on our Forums. Are you having any issues with other devices connecting or working properly? Have you reached out to MyQ support for troubleshooting if it is solely with that app?

 

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EG

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117.5K Messages

1 year ago

@msnordberg @XfinityMarcus 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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