JamesB007's profile

Visitor

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1 Message

Tuesday, September 10th, 2024 3:34 AM

Need password and user name

I was givin the modem/router user website address and asking me for a username and password. I tried my xfinity account password and says invalid 

Gold Problem Solver

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26K Messages

3 months ago

... modem/router user website address and asking me for a username and password ...

Sometimes those are printed on the device model number tag on the back or bottom. If no help there try "admin" and "password".

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Official Employee

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1.9K Messages

2 months ago

Hey there JamesB007, thanks for visiting our Forum for support. Were you looking to recover your network log in information? If so, this Hyperlink can walk you through the steps to easily view those details. 

 

Expert

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107.2K Messages

2 months ago

@XfinityMarcos 

It seems that they want to log into their gateway's admin / user interface pages......

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