Visitor
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1 Message
Need Human being to talk to
It’s so disgusting that I can’t get a human being to talk to. I got a derogatory remark on the three credit bureau of owing $395 and I can’t get someone to talk to so as to resolve it.
Also, I was to pay $54 monthly charges and after payment, I saw balance of $195. This is sickening. Am tired of this nonsense
EG
Expert
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110.1K Messages
2 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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1.9K Messages
2 days ago
user_c4ill7
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
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