Visitor
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1 Message
Need Full refund
Hi
This is one of the pathetic internet service, multiple time outages in just 15 Days and still issue is not fixed. This f you can provide service so please refund /issue credit for whole month.
regards
Visitor
•
1 Message
Hi
This is one of the pathetic internet service, multiple time outages in just 15 Days and still issue is not fixed. This f you can provide service so please refund /issue credit for whole month.
regards
EG
Expert
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122.3K Messages
15 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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3.7K Messages
2 minutes ago
Sorry for the inconvenience @user_rtemsk service interruptions can be frustrating. I'm happy to review these connection issues and review your account for credit eligibility. Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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