Visitor
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2 Messages
Need admin password
Ok I think there's some glitch cuz everyone is seeming to have the same issue i changed the admin password to something very simple wouldn't let me even use symbols and now can't get in cant factory reset. I've tried that damm button a million times i font know what to do. HELP!!
EG
Expert
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111.6K Messages
3 years ago
Are you holding that reset button in for 30 seconds after you depress it ?
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user_1a5c2d
Visitor
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2 Messages
3 years ago
Yes done everything under the sun.
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EG
Expert
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111.6K Messages
3 years ago
@user_1a5c2d @XfinityDanielC
Please circle back here and post any possible solutions for the issue here in the open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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hust420family
Visitor
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2 Messages
3 years ago
So similar situation, held the reset button many times and tried every way. How can I get the modem password reset?
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EG
Expert
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111.6K Messages
3 years ago
@hust420family
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 4-month-old dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on an old thread can delay getting help.
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