1 Message
need access point on my modem
My internet will not connect to my printer. I don't know where the access point is. By the way, your're not showing my home network. My account with you is under Mikel [Edited: "Personal Information"].
1 Message
My internet will not connect to my printer. I don't know where the access point is. By the way, your're not showing my home network. My account with you is under Mikel [Edited: "Personal Information"].
XfinityMarcos
Official Employee
•
2.3K Messages
2 years ago
Hello @user_634aeb, thanks for reaching out to our forum for help with your printer and network connection issue. Are any other device unable to find your network name or connect? To clarify, you're not able to view your network name when you try to connect using your printer? The convenience of a home printer is awesome, so I completely understand why this is important. I have your back and will stick with you until we get to the bottom of this.
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