1 Message
Myrouter.io not trusted
Says WiFi is connected, modem shows online, however unable to connect to internet. This is the ‘error’ on my iPhone.
1 Message
Says WiFi is connected, modem shows online, however unable to connect to internet. This is the ‘error’ on my iPhone.
XfinityAlyssaA
Official Employee
•
1.5K Messages
1 month ago
Good morning and happy Sunday @user_q5smlx, we hope you are having a wonderful weekend and appreciate you taking the time to reach out to our dedicated Communities team on our Forums here. I'm sorry to hear that you are having issues connecting to your internet even though your modem shows online and your WiFi is connected, I know how important it is to have your WiFi working properly. Rest assured, you've reached the right place to assist with troubleshooting your concerns. To confirm, are you only experiencing this error on your iPhone? Are you having trouble connecting to any other devices?
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