3 Messages
My Xfinity modem keeps pausing my devices
My Xfinity modem keeps pausing my devices, when i go on the app it say’s they’re not paused, but when i try to load up a webpage, it says the device is paused. This is beyond frustrating, I’m paying for a service that doesn’t even work
flatlander3
Problem Solver
•
1.5K Messages
1 year ago
Apartment or close neighbor situation?
Are you using any coax connected cable TV boxes? (determines how you fix it).
It's possible you are in a "pause war" with a neighbor due to unintentional MoCA connections -- your devices joining their gateway. MoCA is Ethernet over coax. The version of MoCA that Xfinity uses has no security. Your devices would be "unknown devices" from your neighbors point of view, and they might be pausing them.
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