New Poster
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2 Messages
My work IP phone (VoIP)- Mitel 5312 going to an IP4 address won't connect
I've been trying to connect my work VoIP phone to my Xfinity modem. The phone was tested and connected from other locations. The phone stays in the DHCP: Discovery phase. Any suggestions?
XfinityAlyssaA
Official Employee
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1.5K Messages
1 month ago
Good afternoon and happy Sunday @rabbits325, we appreciate you taking the time to reach out to our dedicated Communities team here on our forums, we hope you are having a wonderful weekend! I see you reached out regarding running into some issues connecting your VoIP phone to your modem. Is your phone still showing as being in the discovery phase? Have you tried any troubleshooting steps yet such as restarting your equipment? Rest assured, our team is here to help if you are still running into issues.
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