Visitor
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1 Message
My Wired Internet is Slower than Wireless
I pay for the 1 gig internet and my laptop can reach those speeds just fine on the wireless, but my wired connection is limited to about 350 mbps. I have tried a new cable, a new NIC, and resetting the router. I have seen that this may be a common issue with the modem/router itself - is that true?
XfinityJohnG
Official Employee
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2.6K Messages
7 hours ago
Thank you for reaching out here. That is not normal to see that type of speed on a wired connection. We will be happy to look further into that from here if you are still experiencing that issue.
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