Visitor
•
1 Message
My wifi wont work
Hello I just received my router and I’m trying to activate it on the app but the QR code won’t scan and the CM MAC Number won’t work either
Visitor
•
1 Message
Hello I just received my router and I’m trying to activate it on the app but the QR code won’t scan and the CM MAC Number won’t work either
CCMorgan
Gold Problem Solver
•
3.3K Messages
4 years ago
Hi, noor_ogaili. Sorry to hear about the activation trouble and thank you for coming here for support. Are you a new customer, or are you replacing a device that is already installed in your home? Please click on the chat icon in the upper right-hand corner of this page and search for Xfinity Support to initiate a chat message with us, if you're still experiencing trouble with this. Please include your first and last name, along with your service address and we can help from there. Thanks!
0
0
EG
Expert
•
111.1K Messages
4 years ago
@noor_ogaili @ComcastMorgan
Please post any possible solutions for the issue here in the open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
0
0