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JoshPloof
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Thu, Jun 25, 2020 12:00 AM

My Wi-Fi goes out at the same time every night

Hello,
I'm not sure if this is a coincidence, the xb6 doing a nightly software upgrade or whatever it is. Every night at around 3a.m. my wi-fi goes down for about 10-15 minutes before coming back on on its own. I know 3a.m. is late, but I work overnights and Ive been working at home lately due to COVID. Its been severely interrupting my work. Does anyone else experience this? Should I swap out my router?

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9 m ago

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EG

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86.1K Messages

10 m ago

FWIW, the overnight hours are indeed their window of opportunity for performing network maintenance / upgrades.

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Whyatt

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5 Messages

9 m ago

There is a feature on Xfinity XB6 routers called Downtime that intentionally turns the internet connection off. It's a courtesy reminder from Comcast that you should start thinking about going to bed.

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EG

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86.1K Messages

9 m ago

@Whyatt wrote:
There is a feature on Xfinity XB6 routers called Downtime that intentionally turns the internet connection off. It's a courtesy reminder from Comcast that you should start thinking about going to bed.

LOL !

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Was your question answered? Mark the post as Best Answer!tick

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