My Playstation 5 refuses to connect to my internet.

Yes. Every other device connects just fine.

Have you tried swapping your modem out for a new device? If that does not help, I will say you need to do some troubleshooting with your PS5 if that is the only device that will not connect to your modem. 

The modems like brand new. Not even a year old and all my devices and everyone elses connects just fine. The PS5 has connected just fine before and now it is the only device that won't connect. I've followed the troubleshooting for the PS5 already. Idk if the modem is blocking the PS5 from connecting or what.

The modem would only block a connection if you have set it to be blocked. Look on your Xfinity app if you are using our modem, and be sure that your PS5 is not blocked from connecting. 

So you have a stand-alone router connected to your modem?

I am connected to the modem you guys provided me during set up. I'm not connected to a separate router. I am connected straight to the device you guys have provided. Pictures of my issues for reference.

I appreciate the confirmation and pics 👍 When you're going through the network setup process on the PS5, are you ensuring to set it up as a wireless and not Ethernet connection? And when your system is scanning for wireless networks, is it at least able to detect your home network?

It finally connected after almost 3 hours of me trying to connect it. I unplugged everything again for like the 50th time and plugged it all back in. Also it was set to wifi only and was always trying to connect to my wifi. I even made the PS5 forget the wifi multiple times and it would show up in the scan still.

I am sorry to hear there was so much trouble getting connected. Are you experiencing any issues connecting with other devices?