My plan is 2gb but speed is under D800mb/U200mb

Hello, @user_mcl5h1! Thank you for taking the time to visit our Xfinity Community Forum, and for creating a post about your speed concerns. You've come to the right place! Our Digital Care Team is wonderful to work with because we'll always do whatever we can to review and resolve issues quickly, and it's my pleasure to support you however I can. Have you recently reviewed these Internet Troubleshooting Tips by chance? If not, I find that to be a thorough and great place to start. Please let us know if you notice anything that can be adjusted on your end, and if this helps. Otherwise, we may have to have you send us your account details privately in order to take a closer look (which we're happy to do!)