1 Message
My PCs internet has been really slow
I play competitive gaming so I need low ping, but I cant even stream because my ping reaches 100 and my ping when I'm not streaming is always 40, please, I need some help here.
By the way, my internet plan is for 150 mbps
I'm paying $54 extra for unlimited data and something else
XfinityRay
Official Employee
•
2.4K Messages
20 days ago
Greetings, user_mkk9r2! That's awesome that are a competitive gamer! We want your service working great all the time and apologize that has been giving you trouble. We will get to the bottom of this!
Are you connected over WiFi or with an ethernet cable when you game?
What troubleshooting steps have you tried so far?
How many devices are connected to the internet at one time?
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