If you are renting it, get it swapped out for another. Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.
EG
Expert
•
106K Messages
2 months ago
If you are renting it, get it swapped out for another. Taking it to your local Xfinity store to be swapped out for another would be the fastest option, or ship it back for free via UPS and have them ship you another one. You can even get *home pickup*.
https://www.xfinity.com/support/articles/returning-your-equipment
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