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user_rchjd8
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Visitor

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1 Message

11/02/2026 12:53 PM

my modem is broken it won't power on

everything is plugged in where it should be but it won't turn on 

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Updated 

6 minutes ago

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EG

Expert

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122.8K Messages

2 days ago

Is the indicator light lit steadily ? Is this a new install ? 

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XfinityJosephA

Official Employee

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2.6K Messages

6 minutes ago

 

user_rchjd8 have you tried multiple power outlets and bypassed power strips? 

 

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