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Thursday, December 21st, 2023 5:02 PM

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My IP Address is showing the wrong location

After Comcast did upgrades in my neighborhood, my IP address started showing Fresno CA, not my local area. How do I get this resolved with Comcast?

Expert

 • 

110K Messages

1 year ago

You likely recently received a new / different WAN (public) IP address assignment to your connection from their DHCP server / IP address pool, and the rDNS / geolocation data that is associated with it is now incorrect for you as it previously belonged to someone else that lived in that other area. 

Comcast shuffles blocks of IP addresses around the country all the time. And after doing local plant maintenance / upgrades. ISP's don't correct this. A third party service does. Unfortunately, this is typically a *back-burner* thing to get corrected. The only thing that you can do is to report it. You can try this;


https://www.maxmind.com/en/geoip-location-correction 


https://support.google.com/websearch/contact/ip/ 


https://whatismyipaddress.com/location-feedback  


http://www.ipligence.com/contact/ 


https://www.ip2location.com/contact/ 


https://www.home.neustar/contact-us 


Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is two weeks to a month or more.

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