Visitor

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1 Message

Saturday, July 19th, 2025

my internet/tv/phone has been spoty all day in Katy Texas

I usually work from home, not today in Katy Texas. Internet/tv/phone have been spoy all day. Wht is comcast doing sbout it?

99.9%?????

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Expert

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112.2K Messages

12 days ago

First. Check their site here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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1.7K Messages

11 days ago

 

user_5xhyk thank you for using the Xfinity Community Forums to reach out regarding your service experience. I know how important working service is as a consumer myself who also worked from home. Have you already followed the advice of EG to check the status of service in your area?

 

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