My internet service is constantly going out.

Several months ago…the area south of Jackson, MI experienced several strong thunderstorms. The power went out for multiple days over the course of 2-3 months. Ever since these events…our internet service goes out at least once a week. I’ve reached a point of frustration with the Automated Assistant…I just want someone to talk to…but, EVERYTHING Xfinity does is automated. I wish there was another service provider in that area! Extremely disappointed.