Visitor

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1 Message

Wednesday, May 6th, 2026 12:08 PM

My Internet keeps going put for a few seconds

I work from home and I keep getting disconnected from the VPN and they said it is my Internet provider, it keeps going out for a few seconds every few minutes. Please help

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Official Employee

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1.9K Messages

3 hours ago

Good Morning, @user_vcqgfd! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I do understand the need to have a consistent connection while working from home, and we would be more than happy to do some troubleshooting steps with you. Can you share any steps that you have completed on your end for the Internet connection? You can find amazing steps here for troubleshooting the connection. Please let us know. 

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