Visitor

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2 Messages

Wednesday, November 26th, 2025 8:44 PM

My internet keeps going out

I've had my internet go out 10 separate times this month over 8 different days. It always happens in the evening during what I guess could be considered peak times. Which is also the only free time I have, where I'd love to be able to game with friends or stream something. I'm pretty [Edited: "Language"] to be paying 75 bucks a month for internet that works 1/3 of the time and would like something to be done about it

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Expert

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114.6K Messages

3 hours ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Visitor

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2 Messages

I recall checking one time specifically and it was not indicated, but I haven't looked every time.

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