U

Friday, February 23rd, 2024 6:52 AM

Closed

My internet is out

My internet has been out since 1:30pm today. How soon my service will I’ll be back on? 

Official Solution

Contributor

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168 Messages

1 year ago

@user_vi5v0z - if you are able to take a look at Xfinity Status Map and enter your service address, Xfinity is providing an ETR for the reported outages -

Example:

Neighbors affected: 101 - 500

Outage Reported:"Date Time" AM EST

Est. Time of Restoration: "Date Time" AM EST

Status:Under Investigation

Cause:Unanticipated Network Repairs

Last Updated:"Date Time" EST

1 Message

1 year ago

My internet went out yesterday afternoon right after the total eclipse 

Expert

 • 

110.5K Messages

1 year ago

@user_pjendy 


Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. Marked "Solved" thread is now being closed.


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.

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