@user_vi5v0z - if you are able to take a look at Xfinity Status Map and enter your service address, Xfinity is providing an ETR for the reported outages -
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. Marked "Solved" thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
Official Solution
user_noname
Contributor
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168 Messages
1 year ago
@user_vi5v0z - if you are able to take a look at Xfinity Status Map and enter your service address, Xfinity is providing an ETR for the reported outages -
Example:
Neighbors affected: 101 - 500
Outage Reported:"Date Time" AM EST
Est. Time of Restoration: "Date Time" AM EST
Status:Under Investigation
Cause:Unanticipated Network Repairs
Last Updated:"Date Time" EST
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user_pjendy
1 Message
1 year ago
My internet went out yesterday afternoon right after the total eclipse
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EG
Expert
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110.5K Messages
1 year ago
@user_pjendy
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. Marked "Solved" thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
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